Home Delivery Software

Home Delivery Route Planning Software

Residential deliveries fail when customers are not home, routes run long, and crews waste hours backtracking. Drivant builds tight, time-window-aware routes so every delivery lands on schedule. For high-volume parcel delivery, see our last mile delivery guide.

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The Problem

Home delivery is a scheduling nightmare

Customers expect precise time windows. Long service times at each stop cascade delays through the entire day. Manual planning breaks down fast.

Customer Time Windows

Customers book 2-hour or 4-hour delivery slots. Miss the window and you face a failed delivery, a rescheduling cost, and a frustrated customer.

Long Service Durations

Furniture assembly, appliance installation, and home setup take 20 to 60 minutes per stop. A 5-minute delay at one stop cascades through the entire route.

Residential Sprawl

Stops are spread across suburbs, subdivisions, and apartment complexes. Without smart sequencing, drivers crisscross the same neighborhoods repeatedly.

Multi-Crew Coordination

Splitting deliveries between teams, balancing workloads by area and skill level, and ensuring every crew has a printed manifest before they leave the warehouse.

The Solution

Built for home delivery workflows

Import your delivery schedule, set customer time windows, and let Drivant build routes that keep every crew on track all day.

Import Delivery Schedules

Drop in Excel or CSV files from your order management system. Drivant auto-detects customer addresses, delivery notes, time windows, and service requirements. No reformatting needed. Our guide on multi-stop route planning walks through the import process in detail.

Optimize with Time Windows

Set delivery windows and service durations per stop. The route optimizer sequences your stops to hit every customer's time slot while accounting for setup and installation time at each home.

Projected Arrival Times

See exactly when each crew will arrive at every stop, including service time. Know before drivers leave whether every customer window will be met, and adjust routes if not.

Export Crew Manifests

Generate print-ready delivery sheets with stop sequence, customer names, addresses, delivery notes, and ETAs. Export to Excel, CSV, or GPX for navigation devices.

Use Cases

One platform, every home delivery type

Whether you deliver furniture or install appliances, Drivant handles the routing.

Furniture Delivery

Route delivery crews through residential neighborhoods with time slots, assembly requirements, and room-of-choice placement notes.

Appliance Installation

Plan routes that account for installation time, haul-away of old units, and the specialized tools each job requires.

Home Services

Route technicians for HVAC, plumbing, electrical, or cleaning appointments with per-job service durations and customer time slots. For dedicated field service scheduling, see field service routing.

White-Glove Delivery

Coordinate premium delivery experiences where setup, demonstration, and packaging removal are part of every stop.

Real-World Workflow

A typical day with Drivant

It is 6:00 AM at your warehouse. The dispatch coordinator imports 32 deliveries from yesterday's order confirmations into Drivant. Eight customers booked morning 8-12 windows, fourteen booked 12-4 PM, and ten booked 4-8 PM. She sets those time slots as delivery windows and assigns 45-minute service durations for furniture assembly stops and 20 minutes for standard drop-offs. She clicks "Build Routes" and Drivant clusters the stops into three crew routes by neighborhood, sequencing each one to hit every customer window while accounting for setup time at each home. One crew's route shows a tight transition between a 60-minute assembly job and a customer with a noon hard deadline. She swaps that stop to an adjacent crew's route and the projected arrival drops to 11:35 AM. By 6:30 AM, three crew manifests are printed with customer names, addresses, delivery notes, assembly instructions, and ETAs. Crews load their trucks by route and depart at 7:30 AM. By 6:00 PM, all 32 deliveries are complete, with zero missed windows and no rescheduling calls.

Results

The numbers that matter

Home delivery teams using optimized routing see measurable improvements from day one.

30%
Fewer miles driven per route with optimized sequencing
95%
On-time delivery rate within customer time windows
3x
Faster route planning vs. manual scheduling
FAQ

Frequently asked questions

Can Drivant handle delivery time windows for residential customers?
Yes. Set delivery windows per stop to match the time slots you promised each customer. The route optimizer sequences stops to hit every window while minimizing drive time and keeping your crew on schedule throughout the day.
How do I plan routes for furniture and appliance deliveries?
Import your delivery schedule from Excel or CSV, set service durations per stop to account for installation or setup time, and assign delivery windows. Drivant builds optimized routes that factor in the extra time large-item deliveries require at each home.
Can I import my delivery schedule from a spreadsheet?
Yes. Drivant accepts Excel (.xlsx, .xls) and CSV files. The import wizard auto-detects customer addresses, names, delivery notes, and time windows. You can also import GPX, KML, and GeoJSON files.
How does Drivant help with proof of delivery planning?
Drivant generates detailed driver manifests with stop sequences, customer addresses, delivery notes, and projected arrival times. Export these as Excel or CSV files so your team has a structured record of every planned delivery and its scheduled time.
Can I plan routes for multiple delivery crews at once?
Yes. The Route Builder automatically assigns stops to vehicles based on geographic clusters, delivery windows, and service durations. You can also manually drag stops between routes or let the optimizer balance workloads across your crews.
Does Drivant account for service time at each delivery stop?
Yes. Set per-stop service durations to account for unloading, assembly, installation, or customer walkthrough time. The schedule engine adds this time to each stop so projected arrival times at subsequent stops remain accurate.
Can I handle both delivery and pickup on the same route?
Yes. Add both delivery and pickup stops to the same route. For example, deliver a new appliance and pick up the old unit for haul-away at the same address, or mix delivery stops with return pickups across different locations. The optimizer sequences all stops together.
Does Drivant work for two-person delivery crews?
Yes. Assign routes to crews rather than individual drivers. Set longer service durations for stops that require a two-person team for heavy lifting or installation. The schedule accounts for the full service time so crew ETAs remain accurate across the entire route.
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